I have been using cueSHIFT for over 5 years. Not only is the system user friendly, the customer support is amazing. Quick to answer the call, quick in answering questions and very reliable in making sure the MDS updates are made in the system on time. I have used other systems, but cueSHIFT and the support staff are by far my favorite!
MDS Coordinator, Washington D.C.
Their customer service support is fantastic. They are responsive, kind and good humored, and always follow through. I can’t say enough good things about their customer service.
Direct Care Staff and Management, PA
We have been using cueSHIFT for about four years now at six Personal Care communities. CueSHIFT has made a big difference in our operations. In addition to all the benefits of having an electronic chart, it also ensures that processes are being followed and that we are able to better manage care. Management loves it because they have easy access to information.
Operations Project Manager, PA.
The nurses find it a real lifesaver. It helps that they can easily and quickly reference a resident’s chart. They document in cueSHIFT, they record incidents in cueSHIFT, they monitor our Resident Assistants in cueSHIFT and so on… A PRN nurse can learn quickly and it helps with continuity of care.
LPN Staff Member, PA.
We love cueSHIFT Kitchen Connection. We can add many menu choices and customize the detail in the ordering system. It provides Elders the ability to order exactly what they want, therefore there is less waste and confusion from the staff. In addition, inputting and updating menus is easy.
Kitchen Manager, PA